Legal
Privacy Policy
1. Who is responsible for processing your data?
Through this website, you can book accommodation owned by several companies. Therefore, depending on the accommodation you are interested in, the data controller may be one of the following:
Properties located in Rivas (Madrid):
Identity of the data controller: MAROMESA, S.L. with Tax ID B88500376
Address: Calle Príncipe de Vergara, 112, Floor 4, 28002, Madrid, Spain.
Properties located in San Sebastián de los Reyes (Madrid):
Identity of the data controller: BRUGODATI, S.L. with Tax ID B88534284
Address: Calle Príncipe de Vergara, 112, Floor 4, 28002, Madrid, Spain.
Properties located in Valdebebas (Madrid):
Identity of the data controller: FOURENSI, S.L.U. with Tax ID B88585591
Address: Calle Príncipe de Vergara, 112, Floor 4, 28002, Madrid, Spain.
Properties located in Alcobendas (Madrid):
Identity of the data controller: PADEO ITG, S.L.U. with Tax ID B88617584
Address: Calle Príncipe de Vergara, 112, Floor 4, 28002, Madrid, Spain.
Properties located in Barakaldo (Biscay):
Identity of the data controller: Traviata ITG, S.L.U. with Tax ID B05284658
Address: Serrano 41, 4º, 28001 Madrid, Spain.
Properties located in Sant Cugat (Barcelona):
Identity of the data controller: ELIA ITG S.L.U., with Tax ID: B16784035
Address: Calle Príncipe de Vergara, 112, Floor 4, 28002, Madrid, Spain.
These data controllers shall in any case be considered as independent data controllers in accordance with article 4.7 of the GDPR. You can contact the data controller at: privacy@greystar.com
2. For what purpose do we process your personal data and what is the legal basis for processing?
At Be Casa we will use the personal data collected through the forms on this website for the following main purposes:
“Leave your details and we’ll let you know”:
To send you commercial communications informing you about our services and products, as well as to send you offers and news that may be of interest to you.
The legal basis that legitimizes the processing of your personal data is your express consent (art. 6.1 a) of the GDPR). We inform you that you may revoke your consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
Contact form:
After receiving your request, we will contact you to respond to any questions or queries you may have regarding our services.
The legal basis that legitimizes this processing is the legitimate interest (art. 6.1 f) of the GDPR) in being able to respond to a request submitted by you in such a way that, in no case, may it be considered that your interests will be affected.
Short-stay accommodation booking:
To process your booking request for the accommodation, which will allow you to enjoy your stay there.
The legal basis that legitimizes this processing is the performance of a contract in accordance with article 6.1 b) of the GDPR, understood as the booking conditions accepted at the time of formalizing the accommodation reservation. The processing of your data is necessary for the proper performance of the contracted service.
Long-stay accommodation booking:
To process your booking request for the accommodation, which will allow you to enjoy your stay there. To do so, a personal and non-transferable user account will be created with the email address you have provided so that you can send us the documentation needed to assess your request.
The legal basis that legitimizes this processing is the performance of a contract in accordance with article 6.1 b) of the GDPR, understood as the booking conditions accepted at the time of formalizing the accommodation reservation. The processing of your data is necessary for the proper performance of the contracted service.
As soon as we receive this documentation, the data controller will proceed to assess your request to ensure that you will be able to meet the payment of the contracted accommodation. If it is determined that you do not meet the conditions established by the data controller, your accommodation booking request may be denied or you may be asked to provide some type of guarantee or security, as appropriate, depending on the specific case. Be Casa may process this information provided for the sole purpose of guaranteeing payment of the contracted accommodation. The data subject may not object to the data controller carrying out this processing due to the existence of compelling legitimate grounds of the data controller.
Organization of accommodation visits:
If you inform us of your interest in visiting a property, the data provided will be processed in order to manage the visit to the chosen accommodation.
The legal basis that legitimizes this processing is the application of pre-contractual measures following your request in accordance with article 6.1 b) of the GDPR, understood as the booking conditions accepted at the time of formalizing the accommodation reservation. The processing of your data is necessary for the proper performance of the visit.
If you consent, your data may be processed to send commercial communications, including by electronic means, about the asset for which you have a contracted accommodation service, as well as about our products, services and/or promotions.
The legal basis that legitimizes the processing of your personal data is your express consent (art. 6.1 a) of the GDPR). We inform you that you may revoke your consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
If you consent, your data may be communicated to Greystar Group companies so that they can send you commercial information, including by electronic means, about products or services similar to those contracted with your data controller. These companies offer different types of accommodation services. You can consult the Greystar Group entities at the following URL: https://www.greystar.com
The legal basis that legitimizes the processing of your personal data is your express consent (art. 6.1 a) of the GDPR). If you wish to revoke your consent for this purpose, you can do so at any time by sending your request to privacy@greystar.com.
3. What personal data do we process?
To fulfill the purposes detailed in the previous section, at Be Casa we will mainly process identification and contact data such as your name and surname, address, contact telephone number and email address that you have provided to us, as well as any other information related to your booking request.
If you make a booking for long-stay accommodation, we will request additional information to assess your solvency to meet the payment of the accommodation you intend to book. To do so, we may ask you to provide us with certain financial documentation (payslips, VAT declarations, where appropriate a third-party guarantee or security, etc.).
4. To whom will your data be communicated?
We inform you that Be Casa will not communicate your personal data to third parties, except in compliance with a legal obligation. However, your data may be communicated to Greystar Group companies so that they can send you commercial information, including by electronic means, about products or services similar to those contracted with your data controller, provided that you have consented. These companies offer different types of accommodation services. You can consult the Greystar Group entities at the following URL: https://www.greystar.com
On the other hand, in order to provide you with our services, we inform you that we require the support of service providers. These third parties may have access to your data and will act on our behalf, following our instructions, and in no case will they have your data for their own purposes. One of our main service providers is Greystar Spain, S.L., which is responsible for managing our establishments under the Project Management contracts entered into.
5. For how long will we keep your personal data?
Be Casa will keep your personal data for the time necessary to fulfill the purpose for which it was collected. In cases where any of the services offered through this website are contracted, your personal information will be processed for as long as necessary to provide you with the service and, as soon as you no longer have user status of our accommodations, it will be duly blocked for a period of 5 years. Once that period has passed during which no further legal liability can arise for the service provided, your data will be permanently deleted.
With regard to personal data provided for commercial purposes, it will be kept as long as you do not revoke your consent and, subsequently, it will be duly blocked for a period of 10 months in compliance with the obligations established by personal data protection regulations.
6. What are your rights as a data subject?
We inform you that you have rights in relation to the processing of your personal data, such as access to your personal data, and its rectification or deletion, or the limitation of its processing, to object to it, as well as the right to data portability under the terms set out in current data protection legislation. You can exercise your rights by contacting privacy@greystar.com clearly indicating the right you wish to exercise. The exercise of these rights will be free of charge unless the requests are manifestly unfounded or excessive.
If you consider that Be Casa has not processed your personal data in accordance with applicable regulations, you may file a complaint with the Spanish Data Protection Agency through the website www.aepd.es.
Last updated: September 2024
