According to Regulation (EU) 2016/679, the General Data Protection Regulation (hereinafter, “GDPR“) and Organic Law 3/2018, of 5 December, on Data Protection and the guarantee of digital rights (“LOPDGDD”), we hereby inform you about the collection, processing and use of your personal data through this website.
1. Who is the controller of your data?
Through this website, you may contract accommodation units that are owned by several companies. Therefore, depending on the accommodation you are interested in, the controller of the collected data may be one of the following:
Properties located in Rivas (Madrid):
Controller identity: MAROMESA, S.L., with tax ID (CIF) B88500376
Address: Calle Príncipe de Vergara, 112, 4th Floor, 28002, Madrid, Spain.
Properties located in San Sebastián de los Reyes (Madrid):
Controller identity: BRUGODATI, S.L., with tax ID (CIF) B88534284
Address: Calle Príncipe de Vergara, 112, 4th Floor, 28002, Madrid, Spain.
Properties located in Valdebebas (Madrid):
Controller identity: FOURENSI, S.L.U., with tax ID (CIF) B88585591
Address: Calle Príncipe de Vergara, 112, 4th Floor, 28002, Madrid, Spain.
Properties located in Alcobendas (Madrid):
Controller identity: PADEO ITG, S.L.U., with tax ID (CIF) B88617584
Address: Calle Príncipe de Vergara, 112, 4th Floor, 28002, Madrid, Spain.
Properties located in Barakaldo (Biscay):
Controller identity: Traviata ITG, S.L.U., with tax ID (CIF) B05284658
Address: Serrano 41, 4th Floor, 28001 Madrid, Spain.
Properties located in Sant Cugat (Barcelona):
Controller identity: GEPE II Solar FinCo 2 B.V., with tax ID (CIF) N0322535F
Address: Paseo de la Castellana, 95, 3rd Floor, Module A, 28048 Madrid, Spain.
In any case, these controllers will be considered independent controllers in accordance with Article 4(7) of the GDPR. You may contact the data controller at: privacy@greystar.com
2. For what purposes do we process your personal data and what is the legal basis for processing?
At Be Casa, we will use the personal data collected through the forms on this website for the following main purposes:
“Leave your details and we will notify you”:
To send you marketing communications to inform you about our services and products, as well as to send you offers and news that may be of interest to you.
The legal basis that legitimises the processing of your personal data is your express consent (Article 6(1)(a) GDPR). Please note that you may revoke your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Contact form:
After receiving your request, we will contact you to respond to any questions or enquiries you may have regarding our services.
The legal basis that legitimises this processing is our legitimate interest (Article 6(1)(f) GDPR) in responding to a request made by you, so that in no case may it be considered that your interests will be adversely affected.
Short-stay accommodation booking:
To process your accommodation booking request, allowing you to enjoy your stay in the accommodation.
The legal basis that legitimises this processing is the performance of a contract in accordance with Article 6(1)(b) GDPR, understood as the booking terms accepted at the time of formalising the booking for the accommodation. The processing of your data is necessary for the proper performance of the contracted service.
Long-stay accommodation booking:
To process your accommodation booking request, allowing you to enjoy your stay in the accommodation. For this purpose, a personal and non-transferable user account will be created using the email address you provide, so that you can send us the documentation required to assess your request.
The legal basis that legitimises this processing is the performance of a contract in accordance with Article 6(1)(b) GDPR, understood as the booking terms accepted at the time of formalising the booking for the accommodation. The processing of your data is necessary for the proper performance of the contracted service.
Once we receive this documentation, the controller will assess your application in order to ensure that you will be able to meet the payment obligations for the booked accommodation. If it is determined that you do not meet the conditions established by the controller, your accommodation booking request may be denied or, where applicable, you may be asked to provide some type of guarantee or security, depending on the specific case. In such case, Be Casa may process the information provided solely for the purpose of guaranteeing payment for the booked accommodation. The data subject may not object to the controller carrying out this processing due to the existence of compelling legitimate grounds of the controller.
Organisation of property viewings:
If you inform us that you are interested in visiting a property, the data provided will be processed in order to manage the viewing of the selected accommodation.
The legal basis that legitimises this processing is the application of pre-contractual measures at your request in accordance with Article 6(1)(b) GDPR, understood as the booking terms accepted at the time of formalising the booking for the accommodation. The processing of your data is necessary for the proper organisation of the viewing.
If you consent, your data may be processed to send you marketing communications, including by electronic means, about the asset for which you have contracted accommodation services, as well as about our products, services and/or promotions.
The legal basis that legitimises the processing of your personal data is your express consent (Article 6(1)(a) GDPR). Please note that you may revoke your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you consent, your data may be shared with companies within the Greystar Group so that they may send you marketing information, including by electronic means, about products or services similar to those contracted with your data controller. These companies provide accommodation services of different types. You may consult the entities of the Greystar Group at the following URL: [https://www.greystar.com](https://www.greystar.com).
The legal basis that legitimises the processing of your personal data is your express consent (Article 6(1)(a) GDPR). If you wish to withdraw your consent for this purpose, you may do so at any time by sending your request to [privacy@greystar.com](mailto:privacy@greystar.com).
3. What personal data do we process?
To fulfil the purposes set out in the previous section, at Be Casa we will mainly process identifying and contact data such as your first and last name, address, contact phone number and email address that you have provided, as well as any other information related to your booking request.
If you make a long-stay accommodation booking, we will request additional information that enables us to assess your solvency to meet the payment obligations for the accommodation you intend to book. To this end, we may request that you provide certain financial documentation (pay slips, VAT returns, where applicable a guarantee or security from a third party, etc.).
4. To which recipients will your data be disclosed?
We inform you that Be Casa will not disclose your personal data to third parties, except in compliance with a legal obligation. However, your data may be disclosed to companies within the Greystar Group so that they may send you marketing information, including by electronic means, about products or services similar to those contracted with your data controller, provided that you have consented. These companies provide accommodation services of different types. You may consult the entities of the Greystar Group at the following URL: https://www.greystar.com
On the other hand, in order to provide you with our services, please note that we require the support of service providers. These third parties may have access to your data and will act on our behalf and for our account, following our instructions, and in no case will they use your data for their own purposes. One of our main service providers is Greystar Spain, S.L., as it is responsible for the management of our establishments under the Project Management contracts entered into.
5. How long will we keep your personal data?
Be Casa will keep your personal data for as long as necessary to fulfil the purpose for which it was collected. In those cases where you end up contracting any of the services offered through this website, your personal information will be processed for as long as necessary to provide you with the service and, as soon as you cease to be considered a user of our accommodation, it will be duly blocked for a period of 5 years. After that period, during which no further legal liabilities may arise from the service provided, your data will be permanently deleted.
Personal data provided for marketing purposes will be kept until you withdraw your consent and, thereafter, will be duly blocked for a period of 10 months in compliance with the obligations set out in personal data protection regulations.
6. What are your rights as a data subject?
We inform you that you have rights in relation to the processing of your personal data, such as the right of access to your personal data, and its rectification or erasure, or the restriction of its processing, to object to processing, as well as the right to data portability, in accordance with the terms provided for in applicable data protection legislation. You may exercise your rights by contacting privacy@greystar.com, clearly indicating the right you wish to exercise. Exercising these rights will be free of charge, unless the requests are manifestly unfounded or excessive.
If you consider that Be Casa has not processed your personal data in accordance with the applicable regulations, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) through its website [www.aepd.es](http://www.aepd.es).
Last updated: September 2024